ABOUT KAM KAM DUNES

What food is available?

Our head chef prepares a set breakfast and dinner menu. Please check your reservation to ensure if your rate includes dinner or not. If half board is not included, you will need to add 20 EUR per person (except drinks). Usually, if you book via Online Travel Agencies and no direct with Kam Kam Dunes the dinner is not included. Kindly note that there are no restaurants or bars nearby so there is no other meal options around. Please note that because you are in an adventure trip we cannot fulfull any dietary preferences i.e. allergies, vegetarian or vegan etc. please inform us in advance of your arrival.

What else is provided for our stay?

All tents have their own bathroom with shower and toilets. Towels, linen, shampoo and toiletries are provided. Please note that drinks, lunch, tips and travel insurance are not included.

How can we pay for our stay?

Onsite there is no signal in the middle of the desert! So we only accept cash either in Moroccan Dirhams or Euros. In advance, you can pay by Paypal, Credit or Debit card or bank transfer via a secure system based in Spain.

Can we charge our smart phone, tablet or camera?

Usually yes! Sockets are available in the lounge and restaurant areas but not in your tent.

Can Kam Kam Dunes organise transfers from Marrakech or any other city to the desert?

Yes! Let us know your desired itinerary and we can quote you a private driver with 4WD car. We also can organise itineraries and book riads/hotels with whom we collaborate.

Is Kam Kam Dunes closed in summer?

Kam Kam Dunes closes on July & Aug because of the extreme sun, around 50 degrees Celcius and risk of sun stroke in the middle of the dunes ... We are opened from September the 6th until June the 30th!!! We don't recommend heading inside the desert in summer. Most of the luxury camps are closed because we cannot guarantee a comfortable and safe stay, specially with kids or old people. In June, we recommend only stepping into the the desert once the sun is going down.

Can we arrive early?

You will not be able to be transfered into the desert because the temperature is very high from 16:00 to 18:00 depending on the season, check-in starts when the sun goes down.

 

We strongly recommend checking-in during sunset. If you arrive early we can organise the tour in the dunes with lunch for 50 eur per person. That includes a private driver and lunch in a Kasbah with a nice swimming pool.

We NEVER serve LUNCH in the camp.

What are the check-in and check-out times?

Guests can check-in between 4 and 9 pm. Check-out time is around 10 o’clock but we are very flexible if we have availability! Please inform us in advance if you require a late check-out or any other preferences.

Note that solo travellers might be teamed up with other groups during transfer, plus you may have to wait to be transfered in a specific time. Check in/out times may be modified for this reason.

What is Kam Kam’s cancellation policy?

Booking is not confirmed until the payment has been successful. Booking is non-refundable. Full charge will be applied when doing the booking. Because each booking requires a lot of logistics to bring you into the desert, in the event of cancellation or not showing, the full amount will be still charged. If you let us know 30 days in advance we will issue a promocode for the amount of the booking to be used at Kam Kam Dunes for you or any friend in the next year. If the notice is less than 30 days the booking will be non-refundable. 😊  Travel insurance is not included.

 

Please read all our terms and conditions here: www.kamkamdunes.com/termsandconditions/

Can we bring a hairdryer?

The use of a hairdryer is not permitted in Kam Kam Dunes as it uses a high voltage that our solar panels cannot cover.

How do I contact Kam Kam Dunes?

Telephone and Whatsapp: 0034 678 657 200
Wechat: kamkamdunes
Moroccan numbers: +212661533122 +212611956469 +212619932635

Email: info@kamkamdunes.com

Beds and Room Configuration

Because many people come with friends all the rooms can be double or triple with separated beds.

 

If you want a double bed we put two beds together but expect a minimal separation between them.

Animals & Allergies

In Kam Kam Dunes we have a dog and a cat as part of our welcome team :)

If you have any animal allergy please keep that in mind and bring the medicines accordingly.

 

If you have dust allergy also keep in mind that you will be surounded by dust and sand so maybe Kam Kam Dunes is not the best place to stay.

 

If you have food allergies also is not possible to guarantee a different menu from the set menu of the day.

 

Animals are welcomed at Kam Kam Dunes.

 

Expect also wild animals around since the camp is in the middle of the desert.

What does it mean "a private tent"?

A private tent means that you will have your own tent in the camp. Each tent have a shower and a toilet inside only for you.

 

Kam Kam Dunes has only 11 tents so we ensure that never gets crowded with many people.

 

If you want to privatise the camp only for you, kindly contact us at info@kamkamdunes.com and we will send you a quote.

Is Wi-Fi available in the desert?

No, but sometimes and depending on the wind and many factors, you might be able to get 3G signal of ORANGE. So if you have a ORANGE sim card with 3G you may get internet. Forfaits are not expensive, around 5 - 10 Eur for 2GB.

You will be required to show and photocopy the passport to obtain a Sim Card.

CONTACT US

​info@kamkamdunes.com

      +34 678 657 200

  • Instagram - Black Circle
  • YouTube - Black Circle
  • Facebook - Black Circle
  • Pinterest - Black Circle
                   WECHAT

@KamKamDunes